Shipping Information and Return Policy - Please Read All

Florida Residents will be charged a 7% sales tax on their order

United States Shipping
FoodiesUSA ships to all addresses in the US by USPS First Class Mail and/or Priority 2-3 day shipping. Tracking and Insurance may be extra if requested by the customer. Please provide a full street address for shipping. Our charges are as follows:

Order Amount ~ Shipping Charges
Up to $30.00 ~ $6.95
$30.01 to $50.00 ~ $7.50
$50.01 to $150 ~ $7.95
$150.01 and up ~ FREE Shipping

International Shipping
FoodiesUSA will ship internationally under the following conditions:

We reserve the right to refuse to process any order or refuse to ship to certain countries.

Processing international orders takes longer. Please allow time for us to pack and weigh your order and estimate postage and handling costs. We will e-mail this information to you for approval prior to processing and shipping the order. We must have confirmed acceptance of shipping costs and policies before the order is finalized.

Most orders are shipped by International First Class Mail. Delivery for most shipments is estimated by the US Post Office at 7-10 days. Although most parcels arrive in this time frame, there can be delays due to many factors including higher volume of mail, increased security concerns and time to clear customs. There have been instances of parcels taking 3-4 weeks to arrive. FoodiesUSA has no control over the postal services and therefore cannot and will not guarantee arrival dates or give credit for delays in shipping.

If you order does not arrive within 30 days, we can place a claim with the US Post Office for a lost parcel. Under US Postal regulations, this is the earliest we can ask for a claim inquiry. It can take an additional 30 days for the Post Office to investigate.

Customs, Duty Tax and VAT - Your parcel may be subject to a customs, duty or VAT tax. The regulations concerning whether or not your order will apply vary by country and it is the obligation of the consumer to obtain information concerning these taxes and pay them if necessary. You can usually obtain this information by contacting your postal office or customs office. FoodiesUSA will not falsify any information on the customs forms.

Packaging
FoodiesUSA takes great care in packing your order to ensure its safe arrival. FoodiesUSA recycles packaging material whenever possible - we ask you to do the same.

Sending a Gift
If you would like a gift sent, please provide the full name and address of the recipient in the ship to box. Please indicate that the order is a gift. FoodiesUSA is happy to include a message with your order - please let us know what you would like the message to say. We will e-mail you a confirmation but will not mail a receipt to you. FoodiesUSA cannot at this time provide a gift-wrapping service.

Returns
We will accept returns for refund if notified within 7 days of receipt of the product. We will accept a return for exchange within 30 days of receipt of the product. You must notify us in advance of your return and receive a return authorization number. We must receive the product back within 10 days of notification of intent to return. It must arrive at the store undamaged in saleable condition. This means no tags removed or damage to special packaging such as collectible boxes. Refunds will be credited back to the card used to purchase the item. We do not refund shipping. Returns sent without an authorization are subject to a 20% restocking fee.

Damaged Goods
If goods are damaged during shipment by USPS, save the item, the box and all packing material. Notify us and we will place a claim with USPS. You may have to allow a USPS representative access to inspect the damaged merchandise and packaging before an adjustment can be made. We will replace the product at the carrier's expense. If you request that we use the US postal service and decline insurance to save on shipping cost, any adjustment for damage will be between you and the post office.

Canceling Orders We take pride in prompt shipping and most orders are shipped the morning following our receipt of the request. Orders received on Friday or over the weekend will in most cases be shipped the following Monday. If you decide you do not want what you ordered, it is imperative that you e-mail us immediately at admin@FoodiesUSA.com. Once we ship the item you may return it under the conditions stated above, but we will not refund the shipping cost.

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